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Elibariki Masuke, Director of Retail Banking at NBC, on behalf of the Managing Director, Mr Theobald Sabi, said the success is driven by the bank’s efforts to actively promote financial inclusion, particularly through significant improvements in its digital banking platform.
The National Bank of Commerce (NBC) has been awarded the title of Tanzania’s Best Digital Bank for Consumers 2025 at the recent Euromoney Awards held in London, United Kingdom. The recognition is a testament to the bank’s dedication and rigour in driving digital transformation based on innovation, security, and financial inclusion for all.
Elibariki Masuke, Director of Retail Banking at NBC, on behalf of the Managing Director, Mr Theobald Sabi, said the success is driven by the bank’s efforts to actively promote financial inclusion, particularly through significant improvements in its digital banking platform.
Masuke also highlighted other factors contributing to this success, including the innovation of digital services that address the real, everyday needs of Tanzanians, such as bill payments, money transfers, instant microloans, ticket purchases for transportation, and various other transactions.
Moreover, the award committee recognised efforts in developing digital infrastructure, where, through technologies like NIDA verification, fingerprint authentication, and two-step verification, the bank has built a secure system that enables customers to register quickly without hassle, while also contributing to the Sustainable Development Goals, particularly SDG 9.
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The bank’s local Fintechs have been a major factor in impressing the award panel, given that many of the services within NBC Kiganjani are the result of partnerships with local service providers offering Tanzanian solutions to Tanzanian challenges. This demonstrates how local technology can drive genuine development and create employment opportunities for our youth,” Masuke emphasised.