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Senegal to promote digital transformation

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Senegal seeks to boost the digital transformation of its companies with a new program called ETER, which was launched by Senegal’s Agency for the Development and Supervision of Small and Medium-sized Enterprises (DASSME)

Senegal seeks to boost the digital transformation of its companies with a new program called ETER, which was launched by Senegal’s Agency for the Development and Supervision of Small and Medium-sized Enterprises (DASSME).

It is financed to the tune of US$24 million by the World Bank over a period of 4 years. The e-SME component of the ETER program aims to enable 5,000 small and medium-sized enterprises to adopt more sophisticated technologies to improve their competitiveness.

In the aftermath of the Covid-19 pandemic disruptions, Senegal now wants to optimize the national market, particularly by accelerating its digital transformation. There is a renewed focus on digital technologies in Senegal. The scheme Digital Senegal for Inclusive Growth is keen that its enterprises use technology to scale up their performance. Enterprises using better technologies have higher productivity, generate more jobs, and have more unskilled workers on their payroll. Using more sophisticated technologies, such as a software application, rather than writing accounting or inventory control by hand, generates a 14-% increase in the number of workers on average.

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Small, medium and large enterprises in Senegal seeking to upgrade their technologies face three key obstacles: 1) financial constraints, making them unable to pay for digital technologies; 2) lack of skills and technical capabilities; 3) lack of demand, because of lack of information, and technology not adapted to user needs and skill levels.

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