(3 Minutes Read)
The Nigeria Customs Service (NCS) has introduced an online portal aimed at reducing clearance times and enhancing trade efficiency for compliant businesses. This portal, part of the Authorised Economic Operator (AEO) program, is founded on mutual trust between Customs and the business community.
Launched on Monday, the portal enables importers, exporters, terminal operators, logistics companies, customs brokers, and freight forwarders to apply for AEO status. Adewale Adeniyi, the Comptroller-General of Customs, highlighted that accredited companies will enjoy expedited customs clearance, reduced inspections, and priority treatment at ports and borders. This collaborative approach fosters a relationship of trust, offering reciprocal advantages through the official acknowledgement of reliable partners. To maintain their trusted status, companies must consistently invest in compliance and security.
Adeniyi noted that the pilot phase, which began on April 15, 2024, was highly successful, with trade values for participating companies increasing from N185.8 billion in 2023 to N563.8 billion in 2024, and Customs revenue rising from N18.4 billion to N51.1 billion during the same period. This contributed to the overall revenue growth of the NCS, which climbed from N3.2 trillion in 2023 to N6.1 trillion in 2024.
Beyond revenue, the program has significantly improved operational efficiency, reducing clearance times from 168 hours (seven days) to an average of 43 hours, exceeding the initial goal of 48 hours. This marks a 66.9% decrease compared to the previous five-day clearance and is significantly quicker than the seven days for regular Economic Operators (EOs). The benefits of AEO certification include faster cargo clearance, fewer inspections, prioritized customs processes, improved supply chain predictability, and cost savings, with pilot companies reportedly saving over N100 million in a quarter.
The AEO program aligns with global standards established by the World Customs Organisation (WCO) and is part of a larger initiative to modernize Nigeria’s trade system. Similar programs have been adopted by countries such as China, the United States, and South Africa to enhance security while expediting goods movement.
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The new portal will now allow more businesses meeting the necessary criteria to participate. Under the Nigeria Customs Service Act 2023, the program will expand in phases, starting with importers, exporters, small and medium-sized enterprises (SMEs), and logistics operators. Caroline Niagwan, Deputy Comptroller-General of Customs for Tariff and Trade, stated that the program will not only reduce delays at ports but also attract investment and enhance Nigeria’s standing in global trade.
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