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Namibia: CRAN Achieves 83% Implementation of Strategic Goals Despite Policy and Budget Constraints

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Namibia: CRAN Achieves 83% Implementation of Strategic Goals Despite Policy and Budget Constraints

(3 Minutes Read)

The Communications Regulatory Authority of Namibia (CRAN) has successfully implemented 83% of the strategic initiatives outlined in its 2023/2024 Annual Business and Financial Plan (ABFP), according to the latest performance appraisal covering the period from 1 April 2023 to 31 March 2024.

The appraisal, conducted under the performance agreement between CRAN’s Board and the Minister of Information and Communication Technology, and guided by the Communications Act and the Public Enterprises Governance Act, assesses the Board’s effectiveness and organisational performance.

CRAN recorded an overall performance score of 3.86 out of 5, with five of its ten strategic objectives fully achieved. However, the report notes the need for a stronger focus on three underperforming objectives to ensure more balanced success.

Chairperson of the CRAN Board, Dr. Tulimevava Mufeti, highlighted that the evaluation measured the Board’s compliance with its mandate and progress against strategic goals using quarterly and biannual performance reviews, aligned with Key Performance Indicators.

Key achievements included enhanced financial transparency and revenue generation under the pillar of Organisational Sustainability, strategic partnerships that strengthened regional and global collaborations, and progress in digital transformation through updated regulatory frameworks. The first phase of the Namibia Cyber Security Incident Response Team (NAM-CSIRT) also marked a milestone in cybersecurity readiness.

Moreover, CRAN advanced initiatives in market development and consumer protection, with efforts aimed at extending broadband access to underserved communities, improving digital literacy, and encouraging responsible tech use.

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Nevertheless, the report identifies notable challenges, including delays in policy reform, limited funding for critical projects, protracted procurement processes, litigation from licensees, and slow progress in executive remuneration adjustments. These factors hindered the full implementation of CRAN’s strategic agenda.

Despite these hurdles, CRAN reiterated its dedication to governance, innovation, and responsive regulation. Dr. Mufeti affirmed that the insights from the appraisal will inform CRAN’s forward-looking strategies to meet evolving market and public expectations. “As CRAN moves forward, we reaffirm our commitment to governance, accountability, and driving sustainable growth for the benefit of all Namibians,” she stated.