Home East Africa Mauritius Telecom revamps WiFi services; expands bouquet of services

Mauritius Telecom revamps WiFi services; expands bouquet of services

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Mauritius Telecom has revamped its WiFi network by implementing Alepo’s WiFi Management Platform. The project will beef up Mauritius Telecom’s growing base of enterprise customers, which includes hotels, banks, and government entities. It will also help those signing up for special event-based packages

Mauritius Telecom has revamped its WiFi network by implementing Alepo’s WiFi Management Platform. The project will beef up Mauritius Telecom’s growing base of enterprise customers, which includes hotels, banks, and government entities. It will also help those signing up for special event-based packages.

The network provides Access Points (APs), WLAN controllers, and internet connectivity as part of its WiFi services. Alepo’s WiFi SMP helps manage and monetize these services. It also enables the operator to support new business models and innovative services such as WiFi calling, WiFi offload, eSIM authentication, secured onboarding (BYOD), IoT enablement, etc.

Alepo’s solution provides the operator with a captive portal and enables its affiliates to build and maintain their own captive portals. The reporting module provides detailed insights into customer behaviour, enabling the operator to create contextual offers and targeted advertisements. A loyalty management module helps create and manage points-based reward programs for customers.

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Customers attempting to access the WiFi network are redirected to Mauritius Telecom’s captive portal – also provided as part of Aleppo’s solution. They will be connected to the WiFi network for free through OTP authentication, completing a survey, logging in with their social media credentials, and watching video ads.  They can also gain paid access using online payments and vouchers.

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