( 3 Minutes Read)
He said before 2020, the tourist arrivals were steadily increasing. This boom fueled hotel development, with various establishments catering to multiple travelers.
The Chief Operating Officer (COO) of Accra City Hotel, Yaw Mr Mamphey has said the country’s hospitality industry has been on a promising trajectory for years; until the global travel slump caused by COVID-19 impacted it significantly.
He said before 2020, the tourist arrivals were steadily increasing. This boom fueled hotel development, with various establishments catering to a diverse range of travelers..
He said the scarcity of skilled labor as a primary factor contributing to the high turnover rate and inconsistent service quality plaguing the hospitality industry. The Accra City Hotel COO said the hospitality sector was on the brink of a transformative era, with immense potential to become a leading destination for global travellers.
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The remarkable growth of hospitality over the years was driven by a combination of factors, including economic development, tourism expansion, and governmental initiatives. The Ghanaian hotel industry is characterized by a diverse array of establishments ranging from luxury resorts and boutique hotels to budget accommodations and eco-lodges.
