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Ethiopian Airlines announced that it has won the 2022 APEX Regional Passenger Choice Awards for ‘Best Entertainment’ and ‘Best Cabin Service’ in Africa, which are instituted to recognize airlines providing the best passenger experiences as rated by passengers. The award ceremony was held in Dublin, Ireland.
APEX partnered with the world’s highest-rated travel-organizing app to gather data based on neutral, third-party passenger feedback and insights. For this year’s award, over one million flights were rated by passengers across more than 600 airlines around the world using a five-star scale. Passengers were given the opportunity to provide anonymous ratings in various subcategories, and a third-party auditing company independently certified the awards.
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This is the fifth time that Ethiopian has bagged the APEX Passenger Choice Awards following the ‘Best In-Flight Entertainment in Africa’ award and the “Best Airline in Africa” awards it won for consecutive years in the past.