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That comes with the background that the cooperation between financial institutions and customers is important due to the constant changes in the creative environment and technological development.
The National Bank of Commerce (NBC), of Tanzania through its team of Business and Investment Division (CIB) recently paid a visit to several sectors in the Dodoma Region to promote cooperation and innovation for customers in the banking industry.
During the visit, the group also met Government Accountant General, Mr. Leonard Mkude at his Offices in the Ministry of Finance together with Tanzania Rural and Urban Roads Agency (TARURA) Executive Director Eng. Victor Seff in his office. The bank paid the visit as part of listening to its customers and improving services to meet their needs.
That comes with the background that the cooperation between financial institutions and customers is important due to the constant changes in the creative environment and technological development.
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Speaking during a dinner event, organized by the bank, NBC Director of Corporate and Investment Banking, James Meitaron, said that the bank would use the suggestions and grievances received from the customers to tone up its services to serve them better. Customers who attended the event expressed their satisfaction with the bank in meeting their needs, saying they had the opportunity to share and register their grievances so that they were addressed.
