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Internet users in Kenya, Tanzania, Rwanda, and Uganda are facing poor internet connectivity as service providers across East Africa acknowledge the issue and pledge to resolve it.
Internet users in Kenya, Tanzania, Rwanda, and Uganda are facing poor internet connectivity as service providers across East Africa acknowledge the issue and pledge to resolve it.
The spotty service stemmed from faults in the undersea cables linking the region to the rest of the world via South Africa. A similar disruption occurred in parts of West and Southern Africa in March.
Some East Africans are still experiencing sluggish internet speeds. Telecom companies are indicating that the problem persists and urging patience from subscribers. Responding to concerned users, Airtel Kenya and Vodacom Tanzania reassured customers on social media that they were collaborating with undersea cable teams to address the issue.
Cloudflare Radar reported significant internet traffic drops in Tanzania, with the country among the worst affected. Tanzania’s Citizen newspaper labeled the situation an “internet blackout,” impacting major network channels.
In Uganda, Airtel acknowledged intermittent internet service, and MTN Rwanda cited degradation of international links as the issue. Cloudflare Radar also noted impacts in Malawi, Mozambique, and Madagascar.
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https://trendsnafrica.com/major-internet-breakdown-in-west-and-central-africa/
While alternative cables linking East Africa to Europe exist, the reliance on Eassy significantly affected service, especially for companies with data centres in South Africa. March saw widespread outages in countries like South Africa, Nigeria, and Ghana, attributed to cable failures, frustrating millions of customers across the continent.
