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From the 1st of January 2024, the cost of fixed internet services is expected to increase on all internet services by 17.5%. The increase will be necessitated by the amendment of the Customs and Excise Duty Act which came into effect on the 1st of January this year
The Zambia Consumer Association (ZACA) has expressed sadness at the failure of the Network Service Providers Association of Zambia (NSPAZ) and the internet service providers (ISPs) to review the excise duty update on the cost of fixed internet services expected to increase on all internet services by 17.5% next year.
From the 1st of January 2024, the cost of fixed internet services is expected to increase on all internet services by 17.5%. The increase will be necessitated by the amendment of the Customs and Excise Duty Act which came into effect on the 1st of January this year.
Recently the Network Service Providers Association of Zambia (NSPAZ) revealed that all efforts by the association and the internet service providers (ISPs) to get the relevant authorities to review the excise duty update failed which indicates that customers will be required to pay their internet service providers an additional 17.5% excise duty on the full cost of the internet services of which the tax shall be passed to the tax authority.
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ZACA executive secretary Juba Sakala noted that the cost of doing business is currently high and increasing the cost of internet services will make the cost of doing business even higher because a lot of business owners depend on internet services to run their businesses. He added that increasing the cost of internet services will not only affect business owners but will also trickle down to consumers in that business owners will increase the cost of their products and services.